Ofcom has handed TalkTalk a £750,000 fine after the company made around 9,000 silent or abandoned calls during a 2011 telemarketing campaign.
Calls are deemed to be abandoned if the caller hangs up after the recipient has answered. Ofcom's regulations stipulate that these calls must include a recorded information message noting who called and how to opt out of future calls. Silent calls are similar but instead of hanging up when the person answers there is just silence.
By: Philippa Warr, Edited by: Kadhim Shubber
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via Wired.co.uk
http://www.wired.co.uk/news/archive/2013-04/19/talktalk-fine
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