Seven year mission in the touch-tone catacombs
Most people can't bear to use automated call centre phone lines for even a few minutes. But one former IT manager has spent seven years on the phone in a bid to produce a map of Britain's phone menus.…
via The Register - Networks
http://go.theregister.com/feed/www.theregister.co.uk/2013/05/17/call_centre_crusader/
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