'Inconsistencies' found in dispute handling
Pissed-off punters can now benefit from what communications watchdog Ofcom has described as "an improved experience" when complaining about mobiles, landlines and broadband.…
via The Register - Networks
http://go.theregister.com/feed/www.theregister.co.uk/2012/08/22/ofcom_middleman_dispute_shakeup/
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